Publish Date: May 8, 2020
Location: United States
State: North Carolina
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Life Insurance provided by employer
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Position Title: Junior Financial Services Analyst
Reports To: Director of Financial Services
Department: Financial Services
FLSA Status: Exempt/Full-Time
Job Summary: The Junior Financial Services Analyst is an individual who is responsible for overseeing the day to day activities of the Financial Aid Specialist and/or the VA Specialist and the overall process within the Financial Services Department. The Junior Financial Services Analyst is also responsible for maintaining the confidentiality of both financial aid and VA information. This role will report any issues or improvement plans to the Director of Financial Services. This role will also help in the development of the financial services department within the organization.
Essential Duties And Responsibilities:
As a Junior Financial Services Analyst, you will:
Oversee the day to day activities of the Financial Aid Specialist and/or VA Specialist.
Responsible for providing training and support to the Financial Aid Specialist and/or VA Specialist when needed.
Ensure compliance and accurate information are provided to students.
Assist the Financial Aid Analyst with the reviewing of FA files
Assist the Financial Aid Analyst in creating Award Letters and FASApps.
Issue and maintain award letters as appropriate.
Maintain/update the certified loan report.
Assist the VA Specialist with the reviewing of files, certifying VA student’s, and ensure all reporting is completed timely.
Helps students obtain funding through various programs available.
Analyze the timing of funding of students.
Update SalesForce appropriately in the financial aid/VA section regarding funding source, etc.
Ensure the FinAid Tab and/or the Vet Info Page is being accurately updated.
Verify funding amounts and order funds as appropriate.
Participate in financial aid and/or VA meetings and events.
Responsible for overseeing the adding of new students to NSLDS transfer monitor list.
Perform miscellaneous duties as assigned.
Professionalism, trustworthiness, and ethics
Excellent oral and written communication skills
Knowledge about various procedures of procuring financial aid and VA Benefits
Good analytical skills
Ability to prioritize the information
Active listening skills
Customer Service Skills
Bachelor’s degree or a combination of education and experience.
Salesforce experience a plus
Demonstrated results in financial aid.
Experience in VA Benefits, VA Once, current SCO
2-3 years of relevant experience in either or both Financial Aid and VA
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their supervisor.
Job Type: Full-time
Financial Aid and VA: 2 years (Preferred)
Do you have experience working with Salesforce? If so, how many years?
Paid time off
This Company Describes Its Culture as:
Detail-oriented — quality and precision-focused
Outcome-oriented — results-focused with strong performance culture
Stable — traditional, stable, strong processes
Monday to Friday
Temporarily due to COVID-19
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